Delivery information

Everything about getting an order from our van to your kitchen, in one place.

When we deliver

Every day, from 07:00 to 22:00, weekends included. The window is split into slots and you choose one at checkout. Each slot holds a limited number of deliveries, so the slot you book is a slot we can actually fill — if a window is full it will not be offered to you, which is better than being offered it and then missed.

Same-day delivery is usually possible if you order early enough in the day and the slot is still open. Later in the evening generally means the next morning.

Where we deliver

Across Dubai. We have detailed pages for the seven areas we serve most: Deira, Business Bay, Jumeirah, Al Barsha, Dubai Marina, JLT and Al Nahda. Each one covers the addressing quirks of that area and the times of day the roads there cooperate.

If your area is not listed, call +971 56 959 5420 and we will tell you honestly whether we can reach you rather than taking the order and hoping.

What it costs

Delivery is free on orders over AED 500. Below that there is a charge that depends on your area, and it is calculated and displayed on the checkout page before you confirm anything. You will never be asked to pay a delivery amount you have not already seen on screen — nothing is added between the confirm button and the door.

Where we are

We work out of one shop — Ajman Fish Market, Shop No. 104 — and everything is delivered from there. There are no branches and no collection points dotted around Dubai; the areas listed on this page are places we deliver to, every day.

How to write an address that works

This is the single biggest factor in whether a delivery is quick, so it is worth thirty seconds. For an apartment: building name, flat number, and a note if the building routes deliveries through a service entrance or wants the driver logged at reception. For a villa: street number, villa number, and the gate code if there is a gate. For JLT specifically: the cluster letter, always.

Landmarks are useful as a second line and useless as a first one. "Behind the mall" narrows a delivery down to a few hundred buildings.

Paying

Cash on delivery, in dirhams, to the driver. We do not take card payments on this site and we never ask for card details on any page. Please have close to the right amount if you can — drivers carry limited change on a busy round.

Changing or cancelling

You can cancel from your account, or by calling +971 56 959 5420, at any point before the order has been packed and loaded. After that it is with the driver, and the simplest thing is to refuse the items you no longer want at the door.

If something arrives in poor condition

Tell us within 7 days. We will replace the item on your next delivery or refund it, your choice. A photo sent to us is enough — nothing needs to be sent back.